With 27 years of experience in revenue cycle management and medical billing, Kanetra Henderson serves as the Lead Recovery Specialist, bringing deep expertise and leadership to the JXH Recovery and Billing Services team. Throughout her career, Kanetra has provided a comprehensive range of services across diverse healthcare settings, including hospitals, wound care centers, manufacturing IVR, and case management.

A graduate of Moore Oklahoma Health Academy, she holds certifications in medical terminology, phlebotomy, and Licensed Vocational Nursing (LVN), and is highly skilled in medical coding, clinical dictation review, and payer regulations, with advanced knowledge in Medicare, Department of Labor claims, and Workers’ Compensation cases.

Kanetra’s passion for recovery and billing services is driven by her commitment to ensuring that patients receive fair and accurate claim reviews while providers are able to maximize their reimbursements ethically and efficiently. Known for her integrity and attention to detail, she values her leadership role as a way to set high standards and foster a culture of accountability and excellence in healthcare revenue operations.